Website sales are convenient for both businesses and consumers. But the lack of a personal connection between the company and the customer can be a huge drawback. Online business owners are quickly discovering that listing a toll free number on their website eliminates this problem.
The plummeting economy, coupled with skyrocketing gas prices, has created a surge in e-commerce businesses. Services and retail options of every type can be found on the Internet. Shoppers save time and gasoline by buying products and services online. The trend has created intense competition in online sales, making it necessary for web businesses to offer their customers options for cost-free and convenient personal service.
Although it is virtually impossible to get a definitive statistic, the Department of Commerce estimates there are about 10 million online businesses in the U.S. And Forbes magazine recently predicted that those numbers could increase substantially each year over the next decade. With that type of growth, and that level of competition, online companies need to use every marketing tool available.
1-800 numbers give online companies an edge over the competition by allowing customers to call a free number for information on the product. This type of personal service is key to a successful web business.
Email exchanges take time and are often inconvenient in a business situation. Customers may have a variety of questions and wish to hear all about the options available. Speaking directly to a company representative about the product, shipping options, and availability of the item provides a sense of security in the product and lends legitimacy to the business.
Business owners or company representatives who are away from their office will never have to worry about missing a call. With a 1-800 number secured by a reputable and comprehensive service provider such as Tollfreenumber.ORG, calls can be routed to any phone. A salesperson on the road will pick up the call as easily as if he is sitting in his office.