A Quick Look At The History of 800 Numbers

Today, even an organization that is operated by a single individual has an 800 number and this was not the case when the 800 numbers were introduced in 1967 by AT & T network so as to reduce the need for a large number of human operators needed to process the increasing number of collect calls from the customers to service providers. The concept of collect calls served as the basis for today’s toll free numbers. When it is a collect call each call involved an operator who had to confirm the collect call with the recipient of the collect call.

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